Q I have opted for a guarantee stateroom. For more information on this and the documentation you will need to have with you, please review the FAQs under Cruise Preparation. The ships distance offshore as well as interference from landscapes and weather can all cause variable cruise ship internet speeds. Our ships do subscribe to a high service level and speed to the ships is similar to highspeed broadband internet you may have at home. Holland America Line only permits service animals on board, defined as those animals that are individually trained to provide assistance to an individual with a disability. Holland America, through an agreement with Wireless Maritime Service, proudly offers an advanced roaming network onboard all Holland America ships allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your own mobile phone and telephone number. The best time to book your next cruise is while cruising with Holland America Line. On an Inside Passage cruise you will be traveling along the protected waterways of Southeast Alaska, also known as "the Panhandle." Wine brought in quantities deemed to be excessive by the vessel or security will be refused. Fees: A seven-day Social Package is available for $69.99. Suites B8101, SA7092 and staterooms K11049, VB11038, CQ10033, VE8142, VD7049, K6185, VC6158, V5051, V5048, FB1172, E1165 are ambulatory accessible. These apps CAN be used without purchasing an internet package. Take a class or work out in the Fitness Center or head outdoors to the sport court and pools. The results of those audits are reported both to our Chief Executive Officer as well as to a Committee of our parent companys Board of Directors that was specifically created to ensure that audit findings are timely and effectively addressed by management. Your travel advisor can provide additional information about this requirement. Two nights specialty dining: ships with Tamarind receive one night at Pinnacle Grill and one night at Tamarind. Evening dress falls into two distinct categories: Dressy attire or smart casual. Q If I did not fill out my immigration forms online prior departure, do I need to check in early at the pier? Unlimited Wi-Fi Package 1 device is $25.50/day when purchased prior to your cruise. Each airline has its own baggage allowance policy. After clicking the Print Boarding Pass button, the screen may read Loading. Look to the top right corner. Echo sounders for measuring the depth of water. Q Where do I enter my Holland America Line Booking Number and Last Name? Call Me | Help. We recommend that you explore our wide-range of activities to find those that appeal to you. Holland America Line ; internet package Special Event: Q&A with InsureMyTrip. We also recommend that you carry the immunization records with you in case they are required at any port of call. Traveling to Canada
Each U.S. resident is usually allowed a duty-free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. They do advise that if you want to use the internet when its fastest, to avoid doing it first thing in the morning, or when the majority of passengers return from shore excursions. At this time guests will not be able to travel with service animals on voyages that end in Australia or call upon a port in Australia after visiting a foreign country. I DID buy it. Keep these items close at hand in your purse or jacket pocket. You do not need to include suffixes on your airline reservation. How quickly things change! Airline-assessed baggage fees will be applied to guests onboard account when applicable as per your airlines rules. The bed can be converted upon request to 2 twins if full compliance is not needed. Our staterooms and suites come in an array of sizes and configurations to fit your family. Browse our photo gallery of Panama Canal cruising photos from Holland America. Select All to print all pages. When the ship reaches port, pricing will switch to the country-specific roaming rate -- also not cheap unless you've signed up for an international calling plan. Consequently, you assume the entire risk of utilizing these third party services subject only to whatever terms or arrangements are made by you or on your behalf with the service provider. The dining room is considered a fine dining restaurant and shorts are not permitted. Especially in this remote-work-driven world, business has become a work from anywhere endeavor where you can be cruising the world and still keeping a finger on the heartbeat of your other ventures. Freestyle Coca-Cola is currently only available on the Koningsdam and Nieuw Statendam. Travelers' diarrhea (TD) is the most common illness affecting travelers. Each country has its own entry requirements, and guests assume personal responsibility for having the necessary documents when boarding. Passport requirement when minors travel with one adult on voyages governed by U.S. Western Hemisphere Travel Initiative (WHTI) (includes travel within Bermuda, Canada, Caribbean, Mexico, United States): When minors are traveling with only one adult 21 years of age or older, Holland America Line requires that all guests must be in possession of a valid passport. The SMC has had many copypastas, jokes and memes over the course of its entire existence . In addition to your cruise fare, you will also be charged an amount for Taxes. Whether you want to post selfies to Facebook or check out your ship's dinner menus on your iPhone, you'll likely be covered. Local sales taxes are applied where required. Neptune and Pinnacle suite guests on all other ships receive priority seating in the Dining Room for breakfast and dinner with an expanded menu. While the speed of an individual cruise ship might be enough to stream movies, you might end up going through your available bandwidth quickly. Sematics yes. It may also be longer during peak seasons or when embassies are closed. Please fill out the form and return it to the Front Office as soon as possible. For more information, or to sign up go to www.maketraveleasier.com/Holland or call 18778470045 to speak to one of our customer service representatives. If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. Most evenings, smart casual is appropriate and can be defined as slacks and sports shirts or sweater for men and a skirt or trousers and sweater or blouse for women. The free Norwegian iConcierge app allows users to tap into onboard passenger information, communicate with other passengers onboard and make their own dining and excursion reservations. Often times, these rates will be cheaper than cruise internet packages. ), taking into account all appropriate matters including, but not limited to, weather conditions, ship's location, weight of the guest or their mobility device, etc. Please attach a tag to each piece of luggage you will be checking on the cruise. Holland America Line is not able to arrange for wheelchair assistance at airports or train stations. Finally, make sure that you label the inside of your carry-on and checked luggage with your name and contact information. Luckily, cruise lines offer various plans to accommodate all your needs. Failure to have the proper documents may result in refusal of passage by Customs and Immigration authorities. It begins with the design and equipping of our ships. A 3% service fee will be added to your onboard account for all cash advances. The ships of Holland America Line all fly the flag of the country of Netherlands and meet the standards established by that country for its vessels. Suites SA7058 and SY5001 have wheelchair access on the left side when facing the bed. Also, a dark suit is appropriate for dinner on board ship), Sturdy walking shoes for every day use (two pairs are suggested) both leather, to stand up to rain if necessary, and a pair with a good arch support, One or two pairs of dress shoes to accompany your dinner outfit, Bulky or winter-weight sweaters or jackets, Rain boots and long underwear (outfitters throughout Alaska provide special gear needed for their activities, such as warm "moon boots" for walking on glaciers, waterproof rainwear, boots and life vests for river rafting or sea kayaking), Be sure to take toiletries and prescriptions for both medication and eye glasses to aid in replacement in the unlikely event they become misplaced, A travel alarm clock (although wake-up calls are offered on all Holland America Line cruises), Binoculars if you enjoy bird watching or would like a closer look at wildlife and glaciers, Your camera film is available just about everywhere you will visit. Minors under the age of 18 traveling to foreign countries must be accompanied by both parents or have a notarized letter of consent signed by the parent(s) not traveling. (I logged in using my mariner number.). Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. In 2023, Celebrity will be installing StarLink Satellite internet on its ships, which will provide a much faster experience. Express Docs are a more environmentally friendly option. As Princess is part of Carnival, StarLink Internet will be coming to the fleet in 2023. Taken from the HAL website. Each shore excursion will show a corresponding activity level icon; use the icons as a general guide to the level of activity involved. Guests who prefer to cruise without all of the extras have the option of a standard fare when making a booking. If you are a foreign national entering the United States you may require a visa or ESTA (Electronic System for Travel Authorization) if you are a national of a country eligible for the Visa Waiver Program (VWP). A Sometimes having multiple Adobe files open at the same time can cause information to display incorrectly. Some countries require that you obtain and carry with you official documentation, called a visa, before entering that country. These suites have a king-size bed convertible to 2 twin beds. We operate a comprehensive nautical and engineering cadet program whereby young women and men who are enrolled in maritime colleges are able to spend over a year on our ships supplementing their classroom education with onboard training. Essential Information (hollandamerica.com, www.cbp.gov/travel/international-visitors/esta, Read more about applying for these documents, https://book2.hollandamerica.com/protocols/, https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative, Learn more about family cruises with Holland America Line, Special Requirements Information (SRI) Form, Do Not Sell or Share My Personal Information, 23' maximum in order to be accommodated in a standard stateroom, unless collapsible to a width of 23' or less, 8005134515 (or locally at 9545850575). Guests may check no more than 3 pieces of luggage per person. Factors taken into account in determining the appropriateness of a port of call include, but are not limited to: Note: If you purchase air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the vessel in progress. The Unlimited internet package provides unlimited access to the web on one device for the duration of your cruise but can only be purchased onboard. Be sure to advise that you are traveling with Holland America Line and that you are traveling by sea. You can also add extra funds to any payment and the remaining balance will be recalculated into equal amounts. The bed can be converted upon request to 2 twins if full compliance is not needed. As to tenders, with the exception of the Volendam and Zaandam, Holland America Line vessels have elevators to the tender level that allow guests to roll directly on and off the ships tender platform. Fully Accessible
Staterooms I-8033, VB6002, VB6001, J1074, K1012, K1011 are fully accessible. Telephones with amplified sound or an amplification attachment for telephones in staterooms. Infants must be at least 6 months of age at the time of embarkation in order to sail.
The galley itself has many different areas of food preparation, which can help reduce the possibility of cross-contamination. However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. The Explorations Caf, powered by The New York Times offers a comfortable, coffee house environment where you can purchase and connect to the internet using provided workstations or by using your own wireless internet device, such as a laptop computer, iPad or mobile phone. Seat assignments are not guaranteed and are subject to change at the discretion of the airline without notice due to schedule changes, equipment changes or other unforeseen circumstances. We also suggest that you consider placing articles in clear plastic bags inside your luggage to minimize handling by airport security screeners. A Holland America Line has gone voucher-less for most services. Tender ports are noted in the itinerary detail of each voyage in the Plan A Cruise section of our website as well as the itinerary detail on your Booking Confirmation. If traveling outside of the Western Hemisphere, a passport is required for guests of any age. Q Is information regarding what I should know before I depart for my cruise still available with Express Documents? Only one device at a time can be used with these packages. Holland America Line will assist guests affected by airline schedule changes so that flights booked will meet ship embarkation and disembarkation requirements. To arrange special meals, please contact the Ship Services Department at 8005411576 at least 60 days prior to departure. Try one of our drink packages which offer great value and a convenient way to enhance your cruise experience. These are usually either good for 24 hours or a certain number of minutes. Holland America Line's EZpay option makes it a breeze to budget for a dream cruise vacation and pay it off over time. Heidi is a physical therapist by profession, cruise enthusiast at heart, and Princess all the time! Shore excursion vouchers will be delivered to your stateroom on the day of embarkation. The Premium plan is the most inclusive allowing for streaming and the use of apps like YouTube and Skype. It must be noted that the device trying to connect to the internet can disconnect a device currently connected without asking permission of the currently connected device's user. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Please keep in mind to change your settings for your credit card to World prior to the start of your cruise, even if your cruise is within Europe. Last January aboard the Nieuw Amsterdam, four people in the Deck 9 hot tub were passing an IPad tablet to each other in order to wave at folks back home on a live connection. There is free access to the Disney Cruise Line Navigator app, which is also accessible to view other data packages. The weather here is temperate, with summertime highs usually between 50 and 60 degrees Fahrenheit, climbing occasionally into the 70s and 80s. Guests in each stateroom receive a disembarkation package near the conclusion of their cruise, which includes luggage tags, an assigned disembarkation time, and details about customs formalities, baggage handling, travel arrangements, and other important information regarding disembarkation. In limited situations (either on board or ashore), we may find it necessary to ask the individual to make alternative travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services. The Value plan starts at $54 for a three-night cruise, meaning you may surf all your favourite sites, including email, news, sports, weather, banking and finance, but it does not support Skype calling or music streaming (e.g. Please contact theGuest Accessibility Department prior to sailing if you will require oxygen while on your cruise. We recommend that visitors to Holland America Line websites who require screen reader software use specific combinations of screen reader and browser. Among the many delights of a Holland America Line cruise are the thoughtful and unexpected touches that make your cruise vacation especially memorable. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). Travelers should wash their hands often with soap and water. Make a Holland America Line cruise even more special for your friends and family by surprising them with an onboard gift. Our goal is to identify any potential issues ourselves and address these immediately rather than leave it to regulators. This is a direct reflection of listening to guest feedback. On the return trip, Bags VIP luggage delivery can deliver your luggage from baggage claim at your destination airport to your home or hotel, just like the service delivered your bags to the ship when you arrived. Additional travel needs can be requested directly with the airline using your air confirmation code to access your flight reservation. The Crew Appreciation charge is paid to Holland America Line team members and represents an important part of their compensation. Limitations apply. Any excess deposit will be refunded to you at the end of the cruise. Dresses, skirts, and slacks are all acceptable. Probably won't get the wifi package at all then. 2022 Uncharted ( stunt double : Tom Holland ) 2021 Spider-Man: No Way Home ( stunt double : Tom Holland ) 2021 Infinite ( stunt performer) 2019 Spider-Man: Far from Home ( stunt double : Spider-Man) 2018 Asura ( stunt performer) 2018 Rogue Trooper: The Quartz Massacre (Short) ( stunts ). Children are welcome in any of our dining venues. Viewing Your Air Itinerary
Their social package has a list of sites it allows access to in a more economical fashion or you can pay as you go if you arent sure of your needs before sailing. Roaming charges usually apply at sea -- depending on provider and service availability. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: For a list of approved documents visit: https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative. Absent this approval, our security personnel will generally prohibit minors from leaving the ship without an adult companion although we cannot provide absolute assurances in this regard. There are several price plans available, allowing choices depending on needs and usage. Get expert advice, insider tips and more. The service is available in more than 250 U.S. airports. View theCruise Updates pagefor the latest announcements. The IMO, through its many assemblies, committees, boards and administrative offices, sets international standards that all passenger and cargo ships must comply with. Jewish: A Sabbath Eve is held each week. Kitchen exhaust fire-suppression systems. The Centers for Disease Control have put together two short videos to make your travel safe and more enjoyable. Changes to the air booking may require cancellation and rebooking of flights at the current available rate. Per person, but you can share! The Surf package is the cheaper of the plans but does not include streaming, the ability to send or receive photos, or use technology such as FaceTime. Any changes will result in the cancellation of the entire air booking. Children 12 or under receive half off in our specialty dining restaurants or can select items from the kids menu for free. ), Premium: $29.99 (From e-mail to streaming, receive the highest volume of data. There is more time to review your itinerary for accuracy. Avoid lines at the airport with boarding pass in hand and no luggage to check you can proceed directly to Security. Holland America Line ships are not equipped to provide guests with these services other than on an emergency basis in the Ship's Medical Center. There are a few limited services that will still require vouchers. In addition, Holland America Line will honor any pricing or amenities that your traveladvisor extends in addition to your onboard offers. Please have your card and photo identification ready and available whenever getting on or off the ship, as you will need to scan your card at the optical monitors located at the gangway. The best approach is to bring clothes that can be layered: more layers for cooler, windier weather, fewer layers for warm, dry days. Guests may use their laptop computer or other wireless internet enabled device to purchase and connect to the wireless internet service on board. *Flight Ease offers two booking options: Flexible Fares - For those who want greater flexibility. Q Will Express Docs include flight, hotel and transfer information? As Costa Cruises is part of Carnival, StarLink Internet will be coming to the fleet in 2023. Holland America Line does not publish webcam information online. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Situations may occur in which guests with limited mobility may not be able to go ashore at the time they desire or are unable to go ashore at all in certain ports. Shore excursions may be easily booked online in advance of sailing on the Book Shore Excursions page. Turn Wi-Fi on and connect to your ships network. Premium this has the highest amount of data which allows for everything including streaming and video calls. The activity icons that appear at the beginning of each tour description provide a general idea of the level of activity to expect. Any fees related to seat assignments are collected by the airline directly. Subject to availability. When you check-in online, you'll be able to take advantage of the following benefits: To complete Online Check-in for each guest, you will need: For a more in-depth look at the check-in process, check out ourvideo walk-through. Q If I make a change to my booking, will I be charged a fee to reissue the documents? Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. These items may also be downloaded to the screen reader-enabled computer in the Explorations Caf. Tickets are nonrefundable. Cruise itineraries ply some of the calmest waters in the world. Holland America Line provides youth and teen activities and facilities specifically for younger guests, such as Club HAL, the Club HAL Gameroom, and The Loft. Onboard, Holland America Line offers a variety of beverage packages and cards for purchase as gifts or personal use. Some low-cost fares do not allow pre-assigned seats. By proceeding, you agree to Cruise Critics. The Navigator App's free text chat feature works great as long as every person you want to communicate with has the app installedobviously smartphones or tablets are needed. Additionally, their packages range from 250 MB to 3 GB. Guests with a variety of severe food allergies sail with Holland America Line regularly. The internet service is available fleetwide with the exception of Galapagos-based expedition ships. Do Not Sell or Share My Personal Information. If you become ill or injured during the voyage and your diagnostic and/or care needs exceed the capabilities of the medical center, you will be transferred to medical facilities ashore. For your convenience, a variety of optional beverage packages are available for sale to accommodate the varied needs of your family. These often include requiring documentary evidence of relationship and permission for the childs travel from the parent(s) or legal guardian if not present. Shop You may also contact your travel advisor, CIBTvisas or other local visa services for assistance in determining which visas will be required for your specific cruise based on your nationality. Art Tour podcasts are available on every ship to guide you in your journey to discover the art onboard your ship. Suites SA7058 and SY5001 have wheelchair access on the left side when facing the bed. Within Holland America Line Navigator, choose Connect to Paid Internet from the selection options. Try one of our drink packages which offer great value and a convenient way to enhance your cruise experience. Mobile Phones and tablets: Passengers can make and receive calls, send and receive text messages, read emails and surf the Web on their own phones and mobile devices while the ship is at sea, via a satellite. Please note: Except for wine and champagne, alcoholic beverages may not be brought on board during embarkation or in ports of call. Every ship boasts a remarkable and extensive art collection, collectively valued at millions of dollars. Logo Store; Find Your Roll Call; Meet & Mingle; . If vouchers are needed, they will be included in the Express Docs. Travel advisors or consumers outside the U.S. and Canada should make payment by wire transfer or passenger's credit card. Enjoy a seamless experience from ship to shore with a high-quality City Stay or Overland Package before or after your cruise, and shore excursions to immerse yourself in your ports of call. Generally, the ship is subject to certain government procedural requirements upon arrival. The Reservation number can be found in your Express Docs on the air travel and arrival information page. The charge does not apply to payments made by debit card. Mobile Phones: Passengers can make and receive calls and use data on mobile devices while the ship is at sea via a satellite connection.