Onboard credit is a popular booking bonus, offered during a cruise sale instead of (or in conjunction with) price drops, reduced deposits and other free perks. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. If you charge in excess of the held amount, the accumulated excess charges will be added to your pre-authorized amount at the end of each day. Please contact us or your travel advisor for more information. This could result in legal proceedings. Guests are urged to complete the Online Check-in process before leaving home. Personal checks are not accepted on board. to sail. It doesn't go by each person unless you have set up separate accounts. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. Travel by Air: Passports are required for all international air travel to and from the United States, regardless of age or citizenship. For your convenience, foreign currency exchange services are available at Guest Services. HAL is neither responsible nor liable for any printing errors. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin st Promotion is based on promotion code(s) N2 and based on double occupancy. If you enjoy indulging in onboard massages, pedicures, and facials, then youll love our Greenhouse Spa & Salon. Nurture your well-being with some well-deserved pampering at sea. Tourist/visa requirements are determined by passport nationality, not by country of residence. You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! If you reside in the UK please visit cibtvisas.co.uk/hollandamerica. Further information will be provided on board. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. The crewmembers eligible to receive these funds work in various departments, many of whom rotate among different ships, throughout our fleet of ships. http://boards.cruisecritic.com/showthread.php?t=936846, http://boards.cruisecritic.com/showthread.php?t=1081612, http://boards.cruisecritic.com/showthread.php?t=1025957. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. I'd been darn annoyed if cruise fares started to climb because the paying customers were covering costs of the people who couldn't pay their bills at the end of the cruise. Holland America Line does not discriminate against persons on the basis of disability. Souvenirs can? Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Then sail away for your romantic honeymoon! Additional quantities may be entered, although they will be subject to duty and IRS taxes. If you choose, you may settle your account on board with cash, and some folks also choose to use a debit card. With this in mind, the following emergency phone numbers are available for your use: 1-800-628-4771. No additional deposits will be due until final payment. animal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. These "checks" clear your account on a daily basis and are deducted from the initial balance in the order they are charged. Room Dining is available 24 hours a day. Started June 21, 2021, By Please Note: For those without pre-arrangements we recommend purchasing a transfer onboard before disembarking. If you are pregnant, please provide a medical note from your physician stating the expected due date and confirming your medical fitness to travel. Hi! A year or so ago we had a promotion OBC that was supposed to be good only for shore excursions, but in the end they applied it to our account and some of it ended up being credited to other things. This ship ID card serves as your identification for security procedures when embarking anddisembarking the ship, and for making purchases on board. You may also choose to send an email message to: hollandamerica@cibtvisas.com or visit their website at https://cibtvisas.com/hollandamericaline. Therefore I will have to have a hold put on my card for $420X6. Washing hands frequently with soap and water will greatly reduce the risk of contracting illness and infections while traveling. Your seating assignment will be noted on your guest card upon boarding. In limited situations (either on board or ashore), we may find it necessary to ask an individual to make alternate travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services. I know because I checked. The same gracious service and sophisticated exquisite dining experience is featured, as it is in pre-set dining. Please Note: Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off the ship. Once youve completed Online Check-In at www.hollandamerica.com, retrieve your digital boarding pass via the app to expedite embarkation at the pier. Because our the kids just got their first creditcard with a $500 limit they will not be able to use their own card, the operator I talked to said they will needto get the card reapproved for at least $840. Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. We ask that you take the same simple efforts to conserve water and energy as you would at home, and that you refrain from introducing foreign objects or liquids to the toilets. You will be responsible for all costs you incur to join the vessel at the next port. ONE THING THAT I WOULD LIKE ALL OF US TO DO - on your HAL surveys, recommend that HAL allows us to use OBC toward tours booked prior to boarding. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Just to confirm-- we can use OBC for the daily service charge? from local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. Appointments are strongly suggested, particularly for Dressy Nights. It is also your access card to your stateroom. Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Drivers License. Please contact Ship Services for further information. Uh, I don't know if I'm supposed to disclose this, but a HAL rep told me today that if you book a ships tour in advance using a credit card that when you get on board, before the tour occurs, you can have the excursions desk reverse the credit card charge and put the charge on your onboard account. Guests may check no more than 3 pieces of luggage per person. Medication: Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked baggage. The only exception is cash for gambling. Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel. For these purposes, marijuana, even if prescribed for medicinal purposes, is considered an illegal drug as it is prohibited both under U.S. law as well as the laws of all or most of the countries that the ship visits. Shore Excursion credit can neither be redeemed for cash nor applied to a nonshore excursion item. Best Cruise Itineraries: Alaska | Mexican Riviera | Panama Canal, how much does it cost to take a holland america shuttle from fort lauderdale, do you reconise princess loralyy programoes you reconize princess lo, do you reconise princess loyality programme, holland america scedule from rotterdam to, holland america scedule from rotterdam to the. 1-206-626-7353 to add services to your itinerary. Please be sure you understand the requirements for a service animal to disembark in each port of call. From the U.S. dial 1-877-466-2247, from the UK dial +44-2033-754769 or +1-617-482-1100 if calling from any other location. 1. Guests may buy stamps in port or purchase them from theGuest Services by charging their shipboard account. From rejuvenating at the spa while enjoying ocean views to making magical memories during once-in-a-lifetime excursions, weve got you covered. It is not a deposit, it is a hold on your credit that is available. Your baggage will arrive in your stateroom later that afternoon. For complete details on plans and full terms and conditions, please visit www.att.com/cruiseships. For embarkation procedures, please advise the Shore Operations staff upon arrival of your need for assistance boarding the ship. Religious Services:In order to serve the spiritual needs of our guests, we provide the following services. On the last night of your cruise you will need to place your baggage outside your stateroom before you retire. To celebrate Holland You can't really reserve the OBC to pay for those gratuities since any charges to the account will subtract from the balance on the day they are incurred. Hope all HAL ships will soon have this. Enjoy the timless elegance of ocean travel. The daily Crew Appreciation charge is $16.00 per guest per day for non-suite stateroom guests and $17.50 per guest per day for suite guests. And the run around I got when I asked about it, makes me regret picking Holland America. january 1 2023 sydney australia to shanghai china, dirty nastyffm, how much does it cost to take a holland america shutltle from, how much does it cost to take a holland america shuttle from fort lauderdale airport to ship, santiago, chile to buenos aires cruise in, food menu for the main dining room on a caribbean cruise. Guests are not allowed to bring alcoholic or non-alcoholic beverages on board for consumption or any other use except as follows: Guests may bring Wine and Champagne onboard, however a corkage fee of USD $20.00 (which is subject to change without notice) will be applied to each bottle (max 750 ml in volume or less). Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. Taxes, Fees & Port Expenses are additional. For more specific information regarding the following categories, please visit the Accessible Cruising section of our website at hollandamerica.com: Stateroom Information; Mobility Equipment; Ship Transfer Options; Shoreside Mobility, including Airports and/or Train Stations and Land Tours and/or Shore Excursions; Service Animals; Blind or Low Vision; Deaf or Hard of Hearing; Oxygen; Food Allergy Information; Children with Special Needs; and Wheelchair Accessible Route Maps. If so, if one already has a beverage package, then I assume one could only use the OBC credit on board for things like extra cost wine and liquor (e.g., bottles of wine), the gift shop, the spa (also only booked on board) , or special events (like a wine testing) that have a fee (please advise if I misstated this -- thanks in advance). For voyages that are scheduled to end outside the U.S., a passport that is valid for six months beyond the completion date of your travel is required. I'm going to have to remember that I have a $2500 hold on my card. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. Guests who require that level of care will need to travel with a companion who is able to provide the assistance necessary. Please inform your credit or debit card issuer in advance that your card will be used on a Holland America Line ship. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. Other terms and conditions may apply. Since you don't drink a lot, you can always buy the regular Beverage Card(s) once on the ship and use that for drinks. If all three are on the same account, it will be credited to that account. Please note that our staff and crew are not permitted to handle your oxygen and/ or oxygen equipment during the embarkation and disembarkation process, thus you must be able to handle your supplies if you bring your own. The line will be adding $100 in onboard spending Purchase a Surf plan. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. I was told by my PVP that this amount was "suggestive" and that I could put down say a 200 deposit by cash, then if my account exceed or was getting close..to this amount to just go and put down more funds, a bit of a pain. It is essential that we be notified of any special medical, physical or other requirements you may have (including whether you intend to bring a scooter with you) as soon as possible, preferably at the time of booking, so that we may make our best effort to accommodate you. Flexible Open Dining: Open dining times are 5:15pm to 9:00pm. If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. All mail is subject to local postal office procedures and rates in the port mailed. Some clearances will require face to face inspections, details will be communicated to you onboard. Cruise Documents: Holland America Line Express Docs Eco- friendly Cruise Documents. guests are encouraged to obtain travel medical insurance prior to travel. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. OK right? What I have a problem with is the hold and them actually expecting I could spend up to $60 a day. Our shore excursions provide you worry-free experiences that guarantee your return to the ship and maximize your time ashore. But if you purchase something in advance of your cruise, it will be paid for at the time of booking. Important Customs information and shopping maps will be provided at the talk. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. Please see the following important information about your luggage tags. The new luggage tags will be available for you at the airport on the day of sailing and the pier prior to your final check in, too. When you book on board, you have a much better opportunity of receiving the stateroom or suite that best suits your traveling style; this includes preferred accommodations on our mostpopular and unique itineraries. Travelers should be cautioned that only the following may be safe to drink: hot brewed beverages, such as tea and coffee, made with boiled water; or canned or bottled beverages, including water, carbonated mineral water and soft drinks. Also, please note that scooters and wheelchairs weighing more than 100 pounds without the battery are not allowed to be transferred from the ship to tender and/or from tender to shore. Unused TA credits were credited back to our credit card at the end of the cruise. both aerobic and strength-training equipment. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. For information concerning airline delays, please see the Arrival Advice / Airline Delays section below. Personal training and specialty classes such as yoga and Pilates are available for a nominal fee. Alaska Bonus Offers: Eligible Alaska cruises to and/or from Vancouver, Glacier Bay cruises and cruisetours (excludes cruisetour Y3-Y6) booked October 14, 2022, through November 15, 2022, receive one (1) Shore Excursion credit redeemable for a White Pass Summit Scenic Railroad shore excursion per person per booking. Holland America Line Extends Military Onboard Spending Money Offer to Canadians; Now Includes First Responders and Healthcare Heroes for Select Cruises Please contact us or your travel advisor for more information. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. The final amount billed may take up to 24-hours following disembarkation. Important: Do not pack your passport, medications, Express Docs or electronic airline tickets in your checked baggage. Youth Staff cannot assist in the washroom in any way. IE: $1000 onboard (tips/pictures/drinks/bingo etc), $1000 ashore (trinkets/goodies/gifts and yes Jewelery), If I have a $3000 limit, and they put a hold on for $2500, my shore expenses have to drop. I am going to use my $50 OBC to pay for the tips that is $13 a day per cabin. A seamless transition is what our pre- and post-cruise hotels and tours are all about. Grats for 2 for free. Guests can also enjoy fresh pastries and their favorite espresso drink provided by Torrefazione Italia. However, an allowance of six liters, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 liter in volume or less) of water are allowed per stateroom. I don't have a problem with a hold for prepaid tips. I've had rental car companies put holds of $300-$500 on my credit card. LauraS For 10- to 20-day voyages, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto and/or Tamarind. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. Guests are urged to complete the Online Check-in process before leaving home. Every cruise ship I'm been on has a cash machine and I've never seen it down. Yes. Guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay. Birth certificates can be an original or certified copy. MissJammin, November 23, 2016 in Holland America Line. The OBC is like an initial deposit. Mobility Equipment: The safety of our guests and crew is our number one priority. For ships without Tamarind, guests will receive three nights: two nights at Pinnacle Grill and one night at Canaletto. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. Receive our most popular amenities - Shore Excursions, Signature Beverage Package, Specialty Dining, and our most popular Wi-Fi - included in one premium cruise package. With this in mind, the following emergency phone numbers are available for your use. We invite and encourage all of our guests to assist us as we work to protect the environment, both on board and while ashore. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. Please attach a tag to each piece of luggage you will be checking on the cruise. For our family of three alone, the hold would have been more than $1200 (maybe more than $1400; can't remember right now). Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. Please Note: There are restrictions on consuming alcoholic beverages brought on board the ship; please refer to the ALCOHOLIC BEVERAGES BROUGHT ON BOARD section. On the Eurodam, Koningsdam, Nieuw Amsterdam and Nieuw Statendam: Tamarind, for exotic Pan-Asian cuisine, Canaletto, featuring classic Italian cuisine in a relaxed setting. If you have a chronic medical condition, please bring a recent report from your physician. If you are pregnant, please provide a medical note from your physician stating your expected due date and medical fitness to travel. Onboard credit amount is based on length of cruise and stateroom category booked. A traveler may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. I have a $25 OBC per pax. What can I use it for beside food? Souvenirs can? Tips? When you buy cocktails, bottled water, sodas, anything from any bar, a 15% gratuity is automatically added on. All Holland America Line ships offer a variety of wonderful merchandise from around the world. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. The best time to book your next cruise is while cruising with Holland America Line. Customs pays particularattention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. For detailed information regarding mobility equipment please refer to the GUESTS WITH DISABILITIES section of this document or visit the Accessible Cruising section of our website at hollandamerica.com. In Seattle. Casual dining is available in the Lido Market every night. I still think it is too much, though. Inform your bank or credit card company that you are traveling abroad to avoid any challenges with using your credit card on the cruise. The Wireless Maritime Service system is available for use when the ship is in international waters. Thanks! Refunds for purchases of onboard products and services will be credited to your onboard account whetherpurchased prior to or during your cruise. Children: U.S. citizen children under the age of 16 traveling on a closed-loop cruise (a cruise in the Western Hemisphere which originates and ends in the same U.S. port) will be able to present their government issued birth certificate or other proof of U.S. citizenship, such as a naturalization certificate or citizenship card to sail. The final amount billed may take up to 24-hours following disembarkation. Whats more, since our eco-friendly cruise documents are delivered electronically, they help save paper and conserve precious fossil fuels.