The data included in this section may help you decide. According to our research through operations, senior specialist resumes, operationss, senior specialist are mostly hired by UMB Bank, XPO Logistics, and Citizens Alliance. Document new work procedures and train temporary staff as directed. SOC No. There are many key differences between these two careers as shown by resumes from each profession. Operations senior specialist The IT specialist definition is a technical professional that is responsible for the implementation, monitoring, and maintenance of IT systems. The operations specialist's responsibilities may vary depending on the sector but generally include overseeing employees in their daily duties, optimizing processes and procedures to achieve maximum efficiency, and ensuring deliverables are met. To proactively maintain regular engagement with key client contacts in line with client expectations. HR Operations Specialist Responsibilities Operations Senior Specialist Job Description, Bank Operations Specialist Job Description, Business Operations Specialist Job Description, Commercial Operations Specialist Job Description, Deposit Operations Specialist Job Description, HRS Operations Specialist Job Description, Program Operations Specialist Job Description, Trust Operations Specialist Job Description, QA Specialist / Senior Specialist Job Description, Customer Operations Specialist Job Description, Preparing incident metrics for Ops Reviews / Leadership Presentations, Have a high level understanding of architectural understanding of all IT infrastructure components, Have Cross Technical Domain / Functional Understanding, Drive Problem Management wherever root cause is not identified or reoccuring issues identified, Lead various internal team projects, activities which enable effectiveness in the team in performing incident management, Collaborate with the Commercial Compliance and Training Departments to ensure appropriate field personnel receive initial new hire and annual PDMA training on schedule, Interpret and enforce sampling policies to field-based associates and ensure policies are followed, Partner with platform provider to resolve on-site operations issues with an eye toward consistent feedback that addresses root causes and sense of urgency, Actively monitor daily data flow between internal and third party partners, Associates degree or High School equivalent and 2 years related banking, financial, or securities related experience, Bachelors Degree and/or 2 years related banking, financial, or securities related experience, Comprehension skills to read & comprehend simple instructions, short correspondence and/or memos, Reasoning skills to carry out detailed, but uninvolved written or oral instructions should also have ability to deal with problems/exceptions that involve a few concrete variables in a standardized situation, Math skills using fractions, decimals, compute rates, ratios & percentages and may draw and/or interpret bar graphs, Intermediate knowledge of Microsoft Office Suite (Excel, Word Processing), Oversees IT Helpdesk, including prioritizing and troubleshooting helpdesk tickets, engaging vendors as needed, Strive to improve the control dash board performance to meet and exceed the set targets that are common goals of the GSC & the front end, Focus on continuously improving the End to End process to improve internal efficiency end customer experience, Ability to work under pressure and persistency, Know-how of the card and finance industry is nice to have, Know-how of the fraud prevention/detection solutions and track fraud trends is in plus, Dealing with the settlement of the US security ADR, Reviewing loan data attributes that have an impact to regulatory reporting, Participation in static data remediation exercises & exception management investigation/resolution {includes Tax Customer Reference Data attributes), Proven experience working in customer-oriented, fast-paced environment, Ability to maintain professionalism under stressful or adverse conditions, Ability to handle multiple tasks and work with tight deadlines, Strong Microsoft Outlook, Word and Excel skills are required, 4 + years experience in retail environment, preferably in an E-Commerce setting, Technical expertise necessary to identify most efficient solution path, Establish Pacific specific functionality requirements to support development of roadmap and provide input into roadmap on these topics with a focus on optimization, Drive daily forecasting and play key role in monthly forecasting process, Leads project task responsibilities, including identification of project risks and coordinating implementation activities, such as training and the documentation of business process changes, May assist in protocol generation, study design, and study data interpretation under supervision, Participates in the authoring, review, and approval of departmental policies and procedures and may act as subject matter expert, May represent DSE in cross-functional initiatives, May mentor other DSE staff or participate in the on boarding of new personnel, Analyze the Process on a continual basis to identify possibilities for improvement and standardization, Working directly with maintenance and asset care teams to investigate breakdowns and plan equipment upgrades / maintenance in the facility, Assist in campaign setup between vendor and internal teams, Technical writing and document review experience, In-depth knowledge of Domino server processes, tasks, replication, configurations, routing, maintenance, server console, optimization, and other supporting tools, Competent understanding of SPAM detection and SMTP routing practices, Familiarity with security and encryption technologies including PKI, SSL, and TLS, Competent knowledge of Notes account management including account creation, renaming, and management of Notes ID Files and Certificates, Review various trade and settlement reconciliations, Maintain strong knowledge of exchange (CME, CBOT, LIFFE, EUREX, SIMEX) requirements governing the maintenance and clearing of futures & options products, OTC FX Option requirements governing the calculation of premiums and currencies bought and sold, Oversee ad serving and Sell/Demand side platform systems, Manage and drive key direct Sales product initiatives forward, Deliver insight into the impact of campaign delivery based on inventory constraints, run dates, and targeting expectations, Provide technical assistance to the Implementation team to ensure all Display revenue is recognized, Effectively work across functional groups such as Sales, Service, Design, Product and Finance, Serve as internal champion and knowledge base for digital media executions, Stay current with industry technology, buying platforms, best practices, and the rapidly changing programmatic landscape, Support other areas of advertising operations as needed, A clear understanding of business levers which impact ecommerce commercial success, conversion rate, traffic, average order value and how to positively impact each of these, The candidate must be self-directed, have strong influencing skills and is able to work in a highly flexible and informally structured environment, Strong planning skills are fundamental with exemplary multi-tasking and time management, High proficiency of windows applications, especially Excel and Powerpoint is expected, Possess a Bachelors Degree together with relevant Financial Services industry experience (e.g., cross-border payments, foreign exchange products, correspondent banking, cash management/treasury, card processing and mobile wallet), A deep understanding and experience of the product delivery life cycle (i.e., planning, analysis, development, testing, and production launch. You may also visit the UNM Human Resources site. 2+ years of experience as an operations specialist or in a similar role. Make sure to use appropriate paragraph breaks and bullet points so its easy on the eyes. Licensing or Certifications for Operations Specialist Senior List any licenses or certifications required by the position: ITIL, GIAC, CCNP, AOR, COR, CCNA, PMP, SSL, RHCT, CEH Train and provide guidance to offshore team, Understand risks associated with these items to ensure breaks are prioritized, Communicate with internal operational departments as needed to develop an action plan for resolution, Work as part of various project groups designed to improve controls and efficiency, Identify areas for improvement & work with management to implement recommended changes, Partner with Corporate Reporting to ensure that our Regulatory Filings are accurate, Closely work with and communicate proactively with Media Solutions team to ensure that revenue objectives are met, Test ad creative for compliance of site specifications functionality, Become expert on site specifications on all ad units, Acts as a key contact point for i) clients, the Front Office and business partners (especially the Domestic Service Centre or DSC, which includes the Reconciliations and Investigations Teams) as it relates to client facing tasks, interactions, Department computer applications and systems, Bank/department computer applications and systems, Proficiency with personal computers pertinent mainframe systems and software packages (CDS, Euroclear, BBH), Outsourcing solution to meet the demands of their high net worth clients, Experience with Investment Banking products like swaps, fixed income securities, money market transactions, futures & options, The position holder must commit on continuous self-development, Solid understanding of Canadian investment vehicles and local securities legislation, Bachelors degree preferred with minimum of 3-5 years of relevant experience. Operations Specialist Requirements: Bachelor's degree preferred. Job Description - Operations Specialist Operations Specialists' duties include ensuring the deliverables are timely and the performance of the process is as per the client's requirements. Whereas business specialist might include skills like "patients," "product knowledge," "power bi," and "cycle management.". Job Description. Serve as a lead for professional, technical and clerical sta to support daily HR program operations of the Department. As businesses become more reliant on outsourcing, quality control has become a greater focus for many organizations. They commonly work with a team of other specialists to ensure that all aspects of their companys business are handled in an efficient and effective manner. They assess existing processes and systems, identify opportunities for improvement, and devise more efficient or cost-effective alternatives. Job Description LaSalle Network is partnered with an east coast technology start up, hiring a Senior Revenue Operations Specialist due to growth!This company is changing the way that corporations . In both careers, employees bring forth skills like customer service, powerpoint, and project management. With the increasing use of robots and other automated systems, operations specialists will need to learn how to work with these technologies in order to keep up with the latest trends. Depending on the industry or career field, you may be required to obtain advanced licenses. We have included operations senior specialist job description templates that you can modify and use. Operations Specialist Senior Job Description, Bank Operations Specialist Job Description, Business Operations Specialist Job Description, Commercial Operations Specialist Job Description, Customer Operations Specialist Job Description, Deposit Operations Specialist Job Description, HRS Operations Specialist Job Description, QA Specialist / Senior Specialist Job Description, Intelligence Operations Specialist Job Description, Marketing Operations Specialist Job Description, Responsible for driving the overall execution of the GEHC customer service contracts, Assess business impact of reported incidents and assigning appropriate priority, Perform basic to intermediate level of Incident Triage for infrastructure or application related incidents, Leverage availabe triage tools to provide insights to support team driving towards faster resolution, Establish relationships for on going Incidents such as related applications, related infrastructure, application depenedencies, related changes, prior changes, etc, Lead and drive Priority 1 and Priority 2 outage bridges, Have overall accountability of all incidents in the shift, Oidentify and oversee the implementation of best practices, Act as SME to translate business objectives into plans that can be implemented for multiple and/or larger initiatives/ projects of a complex, high risk nature, including process redesign to compliment the change management/ product support strategy for the business unit, adhering to and maintaining established standards and practices, and developing specific deliverables for large, complex, high risk initiatives, Knowledge of high volumes equities trading operations particularly the practical workings of instruments such as international equities, futures, basket swaps, FX, options, CFDs, portfolio swaps & vanilla OTC derivatives, Exceptional and confident communications/interpersonal skills including demonstrated ability to communicate with external service providers and internal senior stakeholders, Experience managing external service providers and fund administrators, Experience supporting a high volume trading business a plus, Primary point of contact for call center issues and owns follow-up, Assist in sample acquisition & UDA collection process, Monitor daily communication with fulfillment center for any customer facing issues and concerns, Manage relationships with approved suppliers (assignments by category/commodity), Must be capable of conducting analysis and developing solutions in application of IT, Leads schedule management and provide responsive support to the PM and Government, Creates, issues, coordinates, modifies, updates, and maintains Task Order schedules, Subcontractor Task Orders, Travel Requests, Monthly Status Reports (MSRs), purchase requests, Manpower Reporting (annual basis), and trip reports, Builds partnership/relationship with the customer and seek out new opportunities from other contract sources, Minimum of 10 years Investment Banking experience, Senior Operations management experience advantageous, Minimum College degree in related field (management studies, logistics, economics), Experience working in a similar type role in an Operations capacity, Have over 8+ years of overall IT experience out of which at least recent 5 years spent in performing or leading IT Incident Management, Bachelors degree required or five (5) to seven (7) years related experience and/or training preferably in the pharmaceutical industry, Reviewing Credit Agreements, Promissory Notes & Credit Reports to ensure data quality, Working with the key stakeholders to make final determinations of corrections or acceptance of data, Participation in scoping exercises to determine all requirements to incorporate additional regulatory reporting schedules in the daily workflow (RTB), Working with Management to improve the accuracy of the company's Loan Reference Data files & process for input/reporting, Analyzing Reference Data attributes related to the KYC process & participate in any remediation exercises, A constant improvement of site usability in order to drive revenue and site performance through conversion strategies and insights and optimization of site, Drive local and global demand management process, Support testing of systems as required for maintenance and development purposes and resolution of technical issues with support of Site Operations Associate, Use of business insights to drive best practice and market trends and implementations of recommendations driven from this, Foster an effective working relationship with all internal departments and external providers impacted by ecommerce, Bachelor's degree preferred with at least three years related to customer service and mutual fund operations experience, 3.1.5-TO Mgmt, 3.1.5.3-Formal Reviews, 3.1.5.3.3-Tech Exch Mtgs, 3.2.2.2- SW Sustainment/Enhancement (3.2.2.2.1-3.2.2.2.16 except 3.2.2.2.5, 3.2.2.2.10, 3.2.2.2.12), 3.2.2.3- Support to SEC FSED SW Environments (3.2.2.3.1-3.2.2.3.4), 3.2.2.4.6-Prepare/Update Org Docs, 3.2.2.4.7-Plan/Schedule/Manage Org Booths & Provide Product Demos at Conferences, 3.1.5.3.3-Technical Exchange Meetings, 3.2.2.1-System & Software Acquisition Support (3.2.2.1.1-3.2.2.1.12), 3.2.2.2- Software Sustainment & Enhancement (3.2.2.2.1-3.2.2.2.16 except 3.2.2.2.5, 3.2.2.2.10), 3.2.2.3- Support to SEC FSED Software Environments (3.2.2.3.1-3.2.2.3.5), 3.2.2.4-IT Infrastructure Support (3.2.2.4.4, 3.2.2.4.6, 3.2.2.4.7, Able to work alone according to project milestones, Assist with tactics and strategies proposed for best delivery or performance, Respond to pre-sales questions which are operational in nature, QA/Troubleshoot launch issues and delivery discrepancies, Be a resource for Vendor on optimizations of CPM/CPMa campaigns, Provide explanation of optimization strategy to our internal teams and make sure they have the information they need to speak with clients, Budget submissions, input to business cases for new developments, tracking and monitoring of actual expenditure against plans, General knowledge of LDAP, NRPC, DNS, and TCPIP, Competent knowledge of Operating Systems on servers used for supporting systems, including Windows Server, and Linux, IBM Sametime, IBM Connections, IBM Traveler, Websphere, DB2, Tivoli, EMC SourceOne, TrendMicro, Cisco Ironport, General knowledge of firewalls, proxies, software distribution, network infrastructures, IP addressing, Experience working with outsourcing vendors, Proficiency in marketing automation systems (like Pardot/Hubspot) and integrating those systems with a CRM (Salesforce) other technologies (such as Salesforce Marketing Wave), Process commissions and fees from both external and internal customers in a timely and accurate manner, Enter check information into the Oracle system, coding and preparing statements, data entry of payments and filing, Process complex commissions processing for large offices and exceptions, Handle phone and electronic communication to the Service Team, other departments and sponsors, If candidate has strong analytic/statistic foundation, willing to train on the broader range of Advanced Statistical toolkit as needed, Collect feedback from Board Members for GM performance reviews, Coordinate best practice sharing (inside and outside of the organization), Requires relevant subject matter expertise in professional or technical area(s), Applies knowledge of internal/external business challenges to improve products, processes or services, Acts as a resource for colleagues with less experience within own discipline, Intermediary experience with major analytics platforms, A minimum of 3 years experience working in a major eCommerce or digital marketing organization, Specialized in Fibre Planning, Metro and Longhaul, Knowledge of infrastructure Technology, planning procedures and project estimates, Reliable and able to produce a high quality of work.