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Me and my mom were mislead and not they said our membership cancellation is not valid. We received our "free trip" tickets but ended up not even using them because departure times and actual trips were so limited compared to what they showed us at the airport. Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. If the plaintiff loses the case, no one is compensated. Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. We are rather disgusted with Sunset and would like to chat with any/all about this. Signed, Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! This is designed to make it easier for people to get out of their contracts and make better choices in the future. sunset group / fraud and dishonest. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. It says right in the contract that you own nothing, it is a membership fee. has a reference to a class action law suit filed in 2017 While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. Our goal is to make it simpler for you to explore your options. My wife and I had a bad experience with them also. This company took advantage of the opportunity to be just as fraudulent as Sunset Group has been shown to be. When we offered to give them Sunset Fisherman's contract on an even even trade they made us sign a contract that said we could not stay or visit Tres Rios in the future. The presentation was very high-pressured and very distracting. How To Cancel Royal Holiday Club Timeshare? I totally regret this. If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. Terrible company. Records of municipal courts and justice courts are housed here also. In short, the rule requires the . I will continue contacting appropriate websites and agencies to present and/or post my case and the ongoing issues I have with Sunset and their goal to keep our money. Then told her I know they are scammers and not to bother me anymore. Make certain to archive all that and counsel a lawyer assuming you have any inquiries in route. The complaint has been investigated and resolved to the customers satisfaction. And because of these dissatisfied customers, several lawsuits have been filed against the company alleging breach of contract, fraud, negligence, and deceptive trade practices. however we only have 1 contract unsuspecting guests need to be aware of the fact that the resorts are ruthless and when confronted they refuse to respond so you cannot get any further in your complaints. I acknowledge that this consent may only be revoked by email notification to info@mytimeshareexitreviews.com. sunsetgrouplies@hotmail.com. I have evidence showing the lies and how Sunset promotes its memberhsip. We signed yesterday and they said we cant cancel it. There are options for getting out. On August 31, 2007, my wife and I attended a sales presentation at Sunset Fishermens Village in Playacar. After, I kept on receiving various offer to consider & I told them NO, just wanted a refund of my $5000 deposit & membership cancellation with immediate effect .Please, I need help to stop the debt collector from harassing & threatening to mess up my credit. Anita Rigoni of US. Legitimate Companies that Buy Timeshares? Mr. Muldowney agreed to help us facilitate our request to terminate our contract, but when we had arrived at the office later that afternoon, we were told by Jose Luis Hernandez that Mr. Muldowney was sick, and had left the office for the day. I kept writing down there numbers and showing them how they provided no value compared to what we pay just by renting. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. While its difficult to track down data on the best way to get rid of a Sunset Group timeshare, you do have choices. An exit program usually includes some kind of refund or compensation for people who decide to leave the developer. This is usually the most difficult route, as most people are not familiar with the process and it can be tough to find a buyer. then they wanted to combine 2 contracts in 2018 into one and sell us more perks. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. Some of them even claim that they can assist you with canceling your timeshare no matter what the case may be. http://www.timesharescam.com/, Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). Same issues here, please let me know if you found solutions or atty, or any lawsuit. Instead of waiting around thinking the solution will present itself to you. This was in March and up until this day they still haven't paid our membership to Ice Gallery. I did hire a lawyer cost around $4000.00 he sent letters to the agency with little response. I basically told the woman on the phone that I was reading posts about them and they were not good. I hate those people with a passion. We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. He said they will process my deposit refund. Sunset World/Pura Vida Lifestyles Premier Cancun Vacations, Cancun Travel Unlimited,Sunset Group, PURA VIDA, club sunset cancun, sunset group, sunset royal Enticing people to buy a ripoff vacation packages, took my money $1625.00 for a membership, can't even access the website PURAVIDALifestyles, took upon themselves to terminate my membership . Average Cost to Get Out of Your Timeshare? 6. If youre hesitant about an investment opportunity, do some research before making a decision. www.sunsetscam.com 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. Timeshare exit companies attempt to absolve you of your timeshare contract by talking with the resort on your behalf. We were able to get our contract cancelled and $1, 000 of our $14, 000 back. After multiple attempts to rectify the situation we escalated our complaint to PROFECO as well as registering our complaint with econsumer.gov. I wanted to share this with anyone that might be planning a vacation to Cancun because I do not want you to be a victim as well. At this point I asked them to put away the marketing material and let's review the contract line-by-line so I "understand what you are selling". Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. It is part of the Sunset World Company. In spite of the fact that there are various kinds of scams, they are all after one thing: your hard-earned money. How to Get Rid of Cancun Palace Resorts Timeshare? Cant wait for a law suit. I'm in the process of calling the BBB and seeing what they can do. Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, We purchased a timeshare contract with Royal Sunset Beach Club after a VERY high pressure sales presentation that lasted for several hours with our 2 small boys in tow (ages 5 & 1 at the time) July 22, 2006 at the beginning of a week long vacation in Cancun (we were not leaving until day #6 & there was no readily available means to further evaluate this contract plus the 6 month delay to even access any of the "proposed benefits" presented in the contract / presentation). Big lie. They said it was tax deductible. Unfortunately we didnt realize we were being scammed until later. I politely declined the offer. The clients are referred to a rental company that charges them a listing fee to market the property and does not rent any weeks. Unfortunately, we couldnt find anything on the internet about an active lawsuit against the Sunset Group. Walking Away From Timeshare Maintenance Fees This will Happen. Things like, you must be a married couple, must bring a credit card, must stay for the whole presentation. You can imagine that I that point I knew something was wrong with this and I was dealing with cons. All information on this website should be used as educational material. I'll never agree to waste a full day of my vacation with these scammers again. How to Get Out of a Palace Resorts Timeshare? It was very uncomfortable going back and forth with people that I caught in lie after lie, and half-truths, all day especially since we felt "captive". Filed March 20, 2017 This may also include calls and text messages to my wireless telephone numbers. I was in suspense. We never would have dreamed that the deadline to cancel would be before our 7 day vacation was even over. We only suggest companies with high ratings and verified customer reviews. They had us fill out a form and told us that is was in order to get our credit pulled to see if we could get a better percentage rate on our monthly payments. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. Have you been able to get any resolution? We then informed Mr. Hernandez of our intention to exercise our rights under Mexican law and cancel our contract. I attended their vacation ownership presentation and also bought in to the sales pitch of the sales agent . They have an office in Miami - which they do business from there. zillayh@gmail.com, We are also victims of Sunset Group. It all started the moment we stepped off of the airplane in Cancun, Mexico. In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you. in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. Others have said that. If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. Some of the lies: In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. Never begin working with a company without first having everything written down in a legally binding contract. Search. the May 17 charge, in an email dated Sat. http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php Beware of timeshare scams in Mexico! Can You Get Rid of a Punta Pacifico, Encanto Baha Timeshare? The top manager now telling me that phone cancellation is not acceptable & was forcing me to keep the Timeshare which I totally refused. They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. After being faced with such an unexpected expense my fianc and I decided that there was absolutely no way we could afford the "vacation package" that we had signed up for. A fast Google search will load several past timeshare exit scams that you educate yourself on. when we went to the sellers office we were told they do not buy back units. You can also try to sell your timeshare on your own. What should we do? Lie #3. Guess what? Search Close. So would I Earl. In a class action lawsuit, if the plaintiff wins the case, then everyone who is involved in the class action is entitled to compensation. Something is really off. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. Hi goaliemike, we are here in cancun, we were scammed. In reality, all-inclusive is mandatory for usage at all their Cancun locations. I'd like to see if any of our government agencies can at least stop them from doing business in the U.S. Sunset World Resorts & Vacation Experiences review: Sunset World Resorts & Vacation Experiences - Terrible company. How to get rid of a Mayan Palace Timeshare? This turned out to be a Big Mistake! This scammers has to stop. But there is one site that seems to know where they are all the time, namely their collection agency, Resort Management International. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. How to Cancel a Mexican Timeshare Contract Legally, How To Cancel a Bluegreen Timeshare Contract, How To Cancel a Grandview Las Vegas Timeshare, How to Cancel a Vacation Village Timeshare Contract, Timeshare Mortgage and Maintenance Fee Cancellation, Timeshare Cancellation Rescission Letter Proposal, How To Cancel A Vidanta Timeshare Contract, Cancel Your RCI and Interval International Membership, How to Get Rid of a Timeshare Without Ruining Credit. i cannot find anything out on this case though. Sunset Group is a family-owned timeshare developer. But they lied about everything. If youre stuck in a Sunset Group timeshare contract, youre not alone. I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. My fianc and I looked at each other the entire time wondering why in the world we were doing this.